Retrofitting
With its retrofitting service for Mobile Robots (AGV, AMR), Smartlogistix upgrades outdated handling systems by renewing their hardware and software with the latest technologies.
The goal is to improve reliability, increase energy efficiency, and reduce operational risks—without the need for costly investments in new fleets. A smart investment to extend the lifecycle of your automated vehicles and restore them to optimal performance.
Customer Care
To ensure operational continuity and maximum logistics efficiency, Smartlogistix offers advanced technical support with both remote and phone assistance. Systems are monitored in real time to reduce downtime, optimize performance, and enable rapid response.
Services include predictive maintenance, software updates, and operational consulting. Thanks to an efficient ticketing system, customer care becomes a strategic ally for smooth and secure intralogistics.
Maintenance
An automated system is only efficient if properly maintained. That’s why Smartlogistix offers tailored preventive, predictive, and corrective maintenance programs. The goal is to maximize uptime and reduce costs from unexpected failures or unplanned downtime.
Our technicians perform regular inspections and act quickly in case of anomalies. Through continuous monitoring and data analysis, we anticipate issues and plan targeted actions. We offer flexible maintenance contracts to ensure long-term high performance.
Training
To fully leverage Smartlogistix solutions, properly trained personnel are essential. We offer targeted training programs for operators, technicians, and plant managers, covering both operational and maintenance aspects.
Courses, available on-site or remotely, include hands-on sessions on software use, AGV/AMR management, data analysis, and troubleshooting. The goal is to boost internal efficiency, reduce downtime, and enhance safety and operational awareness within the production environment.
Spare parts
Operational continuity depends on immediate availability of original spare parts. Smartlogistix ensures fast delivery, full traceability, and certified compatibility. A centralized, constantly updated warehouse guarantees critical components are always in stock: sensors, boards, motors, batteries, software, and more.
We offer scheduled or on-demand supply to reduce downtime and optimize inventory. Our technicians help identify codes, suggest alternatives, and assist during replacements.